Statement of problem: Digital scanning has become popular and has been reported to be more comfortable for patients and equally or more accurate than conventional impression techniques. However, clinical evidence to support the advantages of digital scanning is sparse. Purpose: The purpose of this randomized crossover study was to examine and compare the patient and provider perceptions of digital scanning and conventional impression making for implant-supported single crowns (ISSCs) provided by dental students under supervision. Furthermore, the quality and patient-reported outcome of the definitive restorations were compared. Material and methods: Forty participants in need of a single tooth replacement were enrolled. Three months after initial implant placement, recordings were made for implant-supported crowns. The participants were randomized into a conventional or a digital group but underwent both procedures. Only the designated impression or scan was sent to the dental laboratory technician to be processed. All participants and students were asked questions concerning which technique they preferred. Furthermore, the participants filled out an oral health impact profile (OHIP-14) questionnaire before and after treatment. The restorations’ esthetic and technical quality was evaluated using the Copenhagen Index Score (CIS). Results: The participants preferred the digital technique (80%) over the conventional technique (2%), while 18% of the participants had no preference. The participants were bothered significantly more (P<.001), experienced significantly more shortness of breath (P<.001), and were significantly more anxious during the conventional impression than during the digital scan (P<.001). Most students also preferred the digital technique (65%) over the conventional technique (22%), and 13% had no preference. The students found that the conventional impression procedure was less time-consuming but more uncertain in comparison with the digital technique. The digital technique was perceived as significantly more impractical than the conventional technique (P<.05). The results from CIS showed no significant difference in the quality of the restorations. Following treatment, the OHIP-14 scores showed a significant drop, suggesting an increase in oral health-related quality of life (P<.001). Conclusions: The perceptions of the participants and students of the digital intraoral scanning were significantly better than those of the conventional technique. No significant differences in the quality of the restorations or OHIP scores were observed using the two recording techniques.